Shipping Policy

Shipping Policy

Whittle Feed & Seed Store

At Whittle Feed & Seed Store, we are committed to providing a smooth, reliable, and transparent shipping experience for all USA customers. Every order is carefully processed, inspected, and dispatched with care to ensure safe and timely delivery.


1. Shipping Coverage

We currently ship across the contiguous United States only. All deliveries are fulfilled through trusted courier partners to ensure safe handling of agricultural, feed, and seed products. We do not ship to P.O. Boxes, APO/FPO addresses, or US territories at this time.


2. Shipping Charges

We keep our shipping rates simple and affordable:

  • Free Shipping on all orders over $50.00
  • Flat Rate Shipping of $4.99 for orders under $50.00
  • No hidden handling or processing fees — the price you see at checkout is the price you pay

3. Order Processing Time

We aim to dispatch orders as quickly as possible from our fulfillment network.

  • Processing Time: 0–1 business day
  • Working Days: Monday to Friday

Orders are prepared and processed during business hours only.


4. Order Cut-Off Time

To ensure same-day processing:

  • Cut-Off Time: 4:00 PM (CST)
  • Orders placed before 4:00 PM CST are processed the same day
  • Orders placed after cut-off time, on weekends, or on US public holidays are processed on the next working day

5. Delivery Timeframes

Once dispatched, estimated delivery times are:

  • Standard Delivery: 2–4 business days
  • Total Estimated Delivery: 2–5 business days

Delivery times may vary during peak seasons, weather disruptions, or courier delays outside our control.


6. Order Tracking

After your order is shipped, you will receive a confirmation email containing:

  • Tracking number
  • Courier details
  • Live tracking link

Tracking information may take up to 24 hours to activate. You can also track your order at 17track.net using your tracking number.


7. Delivery Issues & Address Accuracy

To avoid delays, please ensure your delivery details are correct at checkout.

  • Incorrect address entries may result in delays or return-to-sender shipments
  • If a package is returned due to an incorrect address, re-shipping charges may apply
  • We are not responsible for delays caused by inaccurate customer information

8. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48–72 hours of delivery at:
📧 support@whittlefeedseed.shop

Include:

  • Order number
  • Clear images of the product and packaging
  • Description of the issue

We will review and resolve the issue promptly.


9. Contact Information

Whittle Feed & Seed Store
2660 Dowdy Ferry Rd, Dallas, TX 75217, United States

📞 Phone: +1 972-286-2825
📧 Email: support@whittlefeedseed.shop
🕐 Customer Support Hours: Monday–Friday, 9:00 AM – 5:00 PM (CST)